Reading Time: 4 minutes

Bennett Jones LLP

We engaged Mr. Gould on short notice in relation to a complex environmental matter involving multiple parties.  It was evident that Mr. Gould was able to get up to speed on the issue and the parties’ positions in a timely and efficient manner.  At the mediation session Mr. Gould was able to effectively manage the parties and their varied interests in order to progress the matter towards settlement.  Mr. Gould’s experience is apparent in both the manner in which he manages the parties, but also his relaxed and calm demeanor in the room.  I would not hesitate to recommend Mr. Gould in his role as a mediator.

Blake Williams

Bonavista Energy Corporation

David comes highly regarded within the legal community and is well known with his ability to effectively resolve complex multi-party disputes. Through my role at Bonavista Energy Corporation I had the opportunity to work with David in a dispute resolution. It was through this experience that I was able to engage in a mediation process, facilitated by David, which involved a multifaceted dispute with several stakeholders. David was able to work with all parties in understanding options and creating possible solutions for conflict resolution. Based on this experience I can confidently recommend David.

Colin Hennel

Alberta Agriculture and Forestry

We had an internal conference call where it became clear that our group, by any objective measure, had achieved superior results to all the other working groups.  We were the only group to meet the process goals in two meetings and, unlike several other groups, we had full discussions but did not deviate from the mandate or indulge in pointless and expensive investigations of tangential issues. You were quite right to give the committee members full credit for working together on such a complex and at times controversial topic. I was also impressed with the quality of participants, as well as Derek and Rateb’s work.  But I also want to commend you for the excellent work you have done with this group. In particular, your skill in letting participants fully express themselves while still keeping the overall process moving forward was remarkable. Having just come from vacation, it reminds me of landing a big fish…..sometimes you must let him run, and other times you can reel him in aggressively.

Ron Gietz
Pork Specialist - Livestock and Farm Business Section / Alberta Agriculture and Forestry

Burnet, Duckworth & Palmer LLP

I have been involved in many mediations of civil disputes conducted by David Gould.  I have found him to be a very effective mediator.  He engages with all participants in a pleasant and personal manner and pierces into the heart of the issues at hand.  I recommend Dave as a mediator for any type of civil dispute.

Grant Vogeli

Norton Rose Fulbright Canada

I have used David Gould as a mediation specialist on several complex and highly contested matters.  His approach to the process, with a particular emphasis on the pre-mediation engagement, created an environment where the matters were capable of being resolved.  I will use his services again and recommend anyone to engage Mr. Gould in a dialogue on mediation.

Rob Rakochey

LEADERSHIP IN THE MEDIATION FIELD

Appropriate Dispute Resolution Program Design, Energy Resources Conservation Board and National Energy Board
Led the design team for these Appropriate Dispute Resolution programs and provided internal training programs.
Development of Dispute Resolution Processes, ADR
I have been credited with the development of three important additions to the ADR field: the Preliminary ADR Design Meeting (PADR), the creation of the role of ADR Service Provider to assist in managing complex disputes, and the use of an ADR Workbook process for complex/multi-party disputes.
Global Transition, Global Negotiation Insight Institute (formerly Harvard Negotiation Insight Initiative)
In 2008, the Harvard Negotiation Insight Initiative identified the need to transition from its five-year home base at Harvard Law School to become the Global Negotiation Insight Institute (GNII). I was asked to chair GNII in its transition and lead its continued work to integrate the voices of wisdom represented in the world’s ethical, philosophical and spiritual traditions into mainstream professional life in fields such as law, business, and conflict management/mediation. In this endeavor, I was fortunate to have the opportunity to collaborate with world leaders in the fields of law and conflict management.

MEDIATION AND FACILITATION

Since 1988 I have conducted hundreds of mediations and facilitations for:

Resource Industry
Resolving company-to-company and landowner/industry conflicts as well as facilitation of conflict issues in Aboriginal and Métis communities
Business and Industry Sectors
Resolving commercial conflicts of all kinds including construction disputes as well as internal management issues and workplace conflicts.
Insurance Industry
Resolving business loss and coverage disputes as well as numerous personal injury claims.
Provincial and Federal Governments and for numerous municipalities throughout Alberta
Designing and implementing mediation and facilitation processes for the resolution of public issues and conflicts for provincial and federal government agencies including: Alberta Justice, Alberta Department of Energy, Alberta Environment, British Columbia Oil and Gas Commission, WorkSafe BC, Yukon Territorial Government, Federal Department of National Defence and Parks Canada.

COMPLEX AND MULTI-PARTY MEDIATIONS AND FACILITATIONS

In addition to the hundreds of private and confidential mediations referred to above I’ve had the opportunity to work with many organizations by designing mediations and facilitations to address complex public conflicts and difficult conversations in order to get ahead of conflict, reach consensus, and create effective collaboration.

City of Calgary
The projects I have worked on regarding mediation and facilitation of public conflicts include: the sale of Enmax, Smoke Free Calgary By-law, Taxi By-law, Elbow River Storm Water Management process, the Lynnwood Ridge/Imperial Oil refinery site reclamation and the Urban Development Institute regarding negotiations with the City over water development permits. Most recently in 2017 I facilitated Baseline Risk Assessment conversations with developers and the public regarding development of lands alongside rail corridors in Calgary in order to support a consistent policy framework.
Government of Alberta 2017
Worked with the government’s Stakeholder Engagement team for Alberta Agriculture and Alberta Labor to design and facilitate the Employment Standards working group consultations to create recommendations for amendments to the Farm Safety legislation.
Alberta River Forecast Centre: Partner Engagement Lessons Learned, Alberta Environment and Sustainable Resource Development (ESRD), Alberta
Engaged the River Forecast Centre partners, ESRD and stakeholders in discussions regarding the 2013 flood events to help define future projects and improve existing products and services.
Bankers Petroleum Albania Ltd., Albania
Designed mediation and facilitation processes for Bankers Petroleum in Albania with the assistance of Albanian government mediators to address challenges Bankers was experiencing with local communities and organizations related to their project, its environmental and community the impacts and shared economic benefits.
First Nations Engagement Mactaquac, New Brunswick Power Corporation, New Brunswick
Assisted New Brunswick Power in engaging Aboriginal communities to develop a comprehensive Aboriginal engagement plan that sought to inform, engage, and understand the community’s interests, needs, concerns, and issues, and well as any opportunities associated with the three possible future options for the Mactaquac Generating Station.
Bow River Phosphorus Management Plan, Alberta Environment and Sustainable Resource Development, Alberta
Worked to design a facilitated stakeholder engagement process for the Bow River Phosphorus Management Plan to move the draft plan toward implementation. The intent was to collectively develop a proactive, place based, knowledge –driven, and adaptive plan and ensure triple-bottom line principles were met.
Laneway Housing Workshop and World Café, City of Calgary, Alberta
Worked on a multi-party facilitated dialogue about the creation of laneway housing and new regulations that would support its development. Appropriate participants (land owners, businesses, developers and City staff) were brought together in a facilitated workshop to address the substantive issues around the design of laneway housing along 10A Street and 10 Street laneway in Calgary.
Micro-Generation Stakeholder Session, Alberta Energy
Facilitated dialogue to provide stakeholders with an opportunity to contribute in the review of the Micro-Generation Regulation, bringing stakeholders together armed with the right information to have a full and frank conversation that allowed them to make valuable contributions in support of Alberta Energy’s decision-making process.
Town of Okotoks

Facilitated negotiations between the Town of Okotoks and its developers to mitigate and resolve the impacts of the 2011 Alberta Court of Appeal Decision regarding municipal funding levies. The decision brought all development in Okotoks to a standstill and a collaborative solution was imperative
Invenergy Wind Canada
Designed and facilitated a Community Working Group to address the outrage and community resistance to the application for a wind farm in Southern Ontario
Montana Alberta Tie Ltd.
Facilitated numerous meetings and mediation sessions with landowners, their legal representatives and Montana Alberta Tie Ltd. over the construction of their 230kv international merchant transmission line in Southern Alberta.
Canadian Natural Resources Limited
Held mediation sessions with the Minnie Lake Conservation Society members CNRL,and representative’s of Alberta Environment about the Energy Resources Conservation Board application for the drilling of heavy oil wells under and around Minnie Lake.
National Energy Board, The City of Whitehorse and its developers, The Government of the Yukon, Yukon Pipelines, and the British Yukon Railway Co.
Facilitated technical workshops regarding an abandoned World War II oil storage tank farm and its environmental impacts as well as any impact on proposed future developments of this valuable land in Whitehorse.
Shell Canada, Municipal District of Bighorn and Jumping Pound
Facilitated multiple mediation sessions with area residents, Shell, and the MD of Bighorn regarding the impacts of moving a long established Shell pipeline for the Jumping Pound Gas Plant on residential access roads and addressed the future land development potential.
Canadian Forces Base (CFB) Suffield Facilitation
Mediated sessions with Encana, The Department of National Defence, CFB Suffield, Federal Justice, Alberta Energy, ERCB (now AER), Environment Canada regarding licence applications for wells and also land access issues for energy development on the Suffield base. Bombs and Oil don’t mix well.

PUBLIC CONSULTATION AND STAKEHOLDER ENGAGEMENT PROCESSES

I have designed and led many creative, integrated conflict resolution and public consultation processes resulting in community supported projects for:
Canadian Natural Resources Ltd.
Husky Oil Ltd
Imperial Oil
Milner Power Inc.
Murphy Oil
Pembina Pipeline
National Energy Board
Fort McMurray First Nation
Alberta Energy Policy Forum on Labour for the Oil Sands Workshop
Alberta Energy
Alberta Energy and Alberta Economic Development
Maximizing the Alberta Advantage – Policy Forums